Gift Card Reminders

Turn unused gift cards into profit

This campaign is designed to automatically identify gift cards that meet specified criteria and send reminder emails about any unused balance remaining. It is especially beneficial for ensuring that all issued gift cards are fully utilized.

Setup Steps

1. Create a New Campaign

• Navigate to the Campaigns section.

• Select New Campaign and choose Gift Card Reminders.

2. Configure Selection Criteria

• Minimum Gift Card Balance Left: Define the threshold above which gift cards will be eligible for a reminder. Only cards surpassing this balance will receive reminders.

• Gift Card Property to Select Emails: Decide how gift cards are chosen for reminder emails, based either on their creation date or expiry date.

  

3. Decide on the Recipient

• Determine who will receive the reminder email. In Shopify, gift cards are typically assigned to either the customer field or recipient field. Choose one or both as the email recipients.

  

4. Delivery Options

• There are four different ways to send the reminder emails. For detailed information on each option and how to implement them, refer to the Sending Gift Card section of the documentation.

5. Scheduling your Campaign

• Select a time to run your campaign. To initiate immediately, choose the current date and time.

• Alternatively, set your campaign to run on a regular schedule by selecting the Repeat checkbox and configuring the schedule intervals as needed.

  

Frequently Asked Questions

1. Can I send reminders using Klaviyo?

Yes! Please refer to the Sending Gift Card section for comprehensive instructions on how to implement this feature with Klaviyo.

2. How can I edit the email content?

To modify the content of the emails sent, navigate to Emails -> Templates and locate the Gift Card Reminders template. Select it to make your desired edits.