🆕Bulk Operation Gift Card Usage
Bulk Operation Gift Card Usage Report
Track how gift cards from your bulk operations are being used by customers. This report shows detailed redemption data for gift cards created through Import from File, Autogenerate, or Bulk Send operations.
Overview
The Bulk Operation Gift Card Usage Report helps you understand the ROI of your gift card campaigns by showing:
Which gift cards have been redeemed
Order details where gift cards were used
Current balances of distributed gift cards
Transaction amounts and dates
This is particularly useful for measuring the success of promotional campaigns, loyalty programs, or bulk gift card distributions.
Requirements
To generate this report, you need:
At least one completed bulk operation (Import from File, Autogenerate, or Bulk Send)
The bulk operation must have been created after October 25, 2025 (when usage tracking was enabled)
Gift cards from the operation must have been redeemed in orders
Creating a Report
Step 1: Navigate to Reports
From your Gift Card Factory dashboard, click on Reports in the navigation menu.
Step 2: Create New Report
Click the New Report button and select Bulk Operation Gift Card Usage from the available report types.
Step 3: Select Bulk Operation
Choose the bulk operation you want to analyze from the dropdown. The selector shows:
Operation number (e.g., #1042)
Operation type (Import from file, Autogenerate, or Bulk send)
After selecting an operation, you'll see the number of gift cards that were successfully created in that operation.
Step 4: Configure Email Delivery (Optional)
Enable Send report via email if you want to receive the CSV file directly in your inbox. Enter one or more email addresses separated by commas.
Step 5: Generate Report
Click Create to start generating your report. The report will be queued and processed in the background.
Report Contents
The generated CSV file includes the following columns:
Gift card last 4 digits
Last 4 characters of the gift card code
Gift card initial value
Original value when the gift card was created
Gift card current balance
Remaining balance on the gift card
Gift card ID
Shopify gift card ID
Gift card note
Any notes attached to the gift card
Transaction date
When the gift card was used
Transaction amount
Amount deducted in the transaction
Order ID
Shopify order ID
Order name
Order reference number (e.g., #1001)
Customer email address
Email of the customer who placed the order
Order created at
When the order was placed
Order total price
Total order value
Order subtotal price
Order subtotal before taxes and shipping
Order total refunded
Total refunded amount (if any)
Order total tax
Tax amount on the order
Order total shipping price
Shipping cost
Order total discount
Discounts applied to the order
Downloading Your Report
Once the report is complete:
Go to the Reports page
Find your report in the list
Click the Download button to get the CSV file
Use Cases
Measuring Campaign ROI
After running a promotional gift card campaign, use this report to:
See how many gift cards were actually used
Calculate total revenue generated from gift card orders
Identify which customers engaged with your promotion
Tracking Loyalty Program Performance
For gift cards distributed as loyalty rewards:
Monitor redemption rates over time
Identify your most engaged customers
Understand average order values when gift cards are used
Financial Reconciliation
Use the report for accounting purposes:
Track gift card liability (unredeemed balances)
Reconcile gift card transactions with orders
Export data for financial reporting
Frequently Asked Questions
Why don't I see my bulk operation in the dropdown?
Your bulk operation may not appear if:
It was created before October 25, 2025
It hasn't finished processing yet
It was a different operation type (e.g., Bulk Update)
Why is my report empty?
An empty report means no gift cards from that bulk operation have been redeemed yet. Customers haven't used any of the distributed gift cards in orders.
How often can I generate reports?
You can generate reports as often as needed. Each report captures usage data up to the moment it's created.
Can I automate this report?
Currently, reports are generated on-demand. For recurring reports, you'll need to manually create a new report each time.
What subscription plan do I need to generate the report
All reports can be generated without a paid subscription
Need Help?
If you have questions about the Bulk Operation Gift Card Usage Report or need assistance, contact our support team at [email protected].
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