Bulk Operation Gift Card Usage

Bulk Operation Gift Card Usage Report

Track how gift cards from your bulk operations are being used by customers. This report shows detailed redemption data for gift cards created through Import from File, Autogenerate, or Bulk Send operations.

Overview

The Bulk Operation Gift Card Usage Report helps you understand the ROI of your gift card campaigns by showing:

• Which gift cards have been redeemed

• Order details where gift cards were used

• Current balances of distributed gift cards

• Transaction amounts and dates

This is particularly useful for measuring the success of promotional campaigns, loyalty programs, or bulk gift card distributions.

Requirements

To generate this report, you need:

• At least one completed bulk operation (Import from File, Autogenerate, or Bulk Send)

• The bulk operation must have been created after October 25, 2025 (when usage tracking was enabled)

• Gift cards from the operation must have been redeemed in orders

Creating a Report

Step 1: Navigate to Reports

From your Gift Card Factory dashboard, click on Reports in the navigation menu.

Step 2: Create New Report

Click the New Report button and select Bulk Operation Gift Card Usage from the available report types.

Step 3: Select Bulk Operation

Choose the bulk operation you want to analyze from the dropdown. The selector shows:

• Operation number (e.g., #1042)

• Operation type (Import from file, Autogenerate, or Bulk send)

After selecting an operation, you'll see the number of gift cards that were successfully created in that operation.

Step 4: Configure Email Delivery (Optional)

Enable Send report via email if you want to receive the CSV file directly in your inbox. Enter one or more email addresses separated by commas.

Step 5: Generate Report

Click Create to start generating your report. The report will be queued and processed in the background.

Report Contents

The generated CSV file includes the following columns:

Column	Description
Gift card last 4 digits	Last 4 characters of the gift card code
Gift card initial value	Original value when the gift card was created
Gift card current balance	Remaining balance on the gift card
Gift card ID	Shopify gift card ID
Gift card note	Any notes attached to the gift card
Transaction date	When the gift card was used
Transaction amount	Amount deducted in the transaction
Order ID	Shopify order ID
Order name	Order reference number (e.g., #1001)
Customer email address	Email of the customer who placed the order
Order created at	When the order was placed
Order total price	Total order value
Order subtotal price	Order subtotal before taxes and shipping
Order total refunded	Total refunded amount (if any)
Order total tax	Tax amount on the order
Order total shipping price	Shipping cost
Order total discount	Discounts applied to the order

Downloading Your Report

Once the report is complete:

1. Go to the Reports page

2. Find your report in the list

3. Click the Result link in the Download Links column to get the CSV file

If the report encountered errors while running, an additional Errors link is shown next to Result with a CSV listing the failed rows.

Note: Download links expire after 72 hours. After that the row shows Expired — re-run the report if you still need the data.

Use Cases

Measuring Campaign ROI

After running a promotional gift card campaign, use this report to:

• See how many gift cards were actually used

• Calculate total revenue generated from gift card orders

• Identify which customers engaged with your promotion

Tracking Loyalty Program Performance

For gift cards distributed as loyalty rewards:

• Monitor redemption rates over time

• Identify your most engaged customers

• Understand average order values when gift cards are used

Financial Reconciliation

Use the report for accounting purposes:

• Track gift card liability (unredeemed balances)

• Reconcile gift card transactions with orders

• Export data for financial reporting

Frequently Asked Questions

Why don't I see my bulk operation in the dropdown?

Your bulk operation may not appear if:

• It was created before October 25, 2025

• It hasn't finished processing yet

• It was a different operation type (e.g., Bulk Update)

Why is my report empty?

An empty report means no gift cards from that bulk operation have been redeemed yet. Customers haven't used any of the distributed gift cards in orders.

How often can I generate reports?

You can generate reports as often as needed. Each report captures usage data up to the moment it's created.

Can I automate this report?

Currently, reports are generated on-demand. For recurring reports, you'll need to manually create a new report each time.

What subscription plan do I need to generate the report

All reports can be generated without a paid subscription

Need Help?

If you have questions about the Bulk Operation Gift Card Usage Report or need assistance, contact our support team at [email protected].