# Bulk Operation Gift Card Usage
## Bulk Operation Gift Card Usage Report
Track how gift cards from your bulk operations are being used by customers. This report shows detailed redemption data for gift cards created through Import from File, Autogenerate, or Bulk Send operations.
### Overview
The Bulk Operation Gift Card Usage Report helps you understand the ROI of your gift card campaigns by showing:
* Which gift cards have been redeemed
* Order details where gift cards were used
* Current balances of distributed gift cards
* Transaction amounts and dates
This is particularly useful for measuring the success of promotional campaigns, loyalty programs, or bulk gift card distributions.
### Requirements
To generate this report, you need:
* At least one completed bulk operation (Import from File, Autogenerate, or Bulk Send)
* The bulk operation must have been created **after October 25, 2025** (when usage tracking was enabled)
* Gift cards from the operation must have been redeemed in orders
### Creating a Report
#### Step 1: Navigate to Reports
From your Gift Card Factory dashboard, click on **Reports** in the navigation menu.
#### Step 2: Create New Report
Click the **New Report** button and select **Bulk Operation Gift Card Usage** from the available report types.
#### Step 3: Select Bulk Operation
Choose the bulk operation you want to analyze from the dropdown. The selector shows:
* **Operation number** (e.g., #1042)
* **Operation type** (Import from file, Autogenerate, or Bulk send)
After selecting an operation, you'll see the number of gift cards that were successfully created in that operation.
#### Step 4: Configure Email Delivery (Optional)
Enable **Send report via email** if you want to receive the CSV file directly in your inbox. Enter one or more email addresses separated by commas.
#### Step 5: Generate Report
Click **Create** to start generating your report. The report will be queued and processed in the background.
### Report Contents
The generated CSV file includes the following columns:
| Column | Description |
| -------------------------- | --------------------------------------------- |
| Gift card last 4 digits | Last 4 characters of the gift card code |
| Gift card initial value | Original value when the gift card was created |
| Gift card current balance | Remaining balance on the gift card |
| Gift card ID | Shopify gift card ID |
| Gift card note | Any notes attached to the gift card |
| Transaction date | When the gift card was used |
| Transaction amount | Amount deducted in the transaction |
| Order ID | Shopify order ID |
| Order name | Order reference number (e.g., #1001) |
| Customer email address | Email of the customer who placed the order |
| Order created at | When the order was placed |
| Order total price | Total order value |
| Order subtotal price | Order subtotal before taxes and shipping |
| Order total refunded | Total refunded amount (if any) |
| Order total tax | Tax amount on the order |
| Order total shipping price | Shipping cost |
| Order total discount | Discounts applied to the order |
### Downloading Your Report
Once the report is complete:
1. Go to the **Reports** page
2. Find your report in the list
3. Click the **Download** button to get the CSV file
### Use Cases
#### Measuring Campaign ROI
After running a promotional gift card campaign, use this report to:
* See how many gift cards were actually used
* Calculate total revenue generated from gift card orders
* Identify which customers engaged with your promotion
#### Tracking Loyalty Program Performance
For gift cards distributed as loyalty rewards:
* Monitor redemption rates over time
* Identify your most engaged customers
* Understand average order values when gift cards are used
#### Financial Reconciliation
Use the report for accounting purposes:
* Track gift card liability (unredeemed balances)
* Reconcile gift card transactions with orders
* Export data for financial reporting
### Frequently Asked Questions
#### Why don't I see my bulk operation in the dropdown?
Your bulk operation may not appear if:
* It was created before October 25, 2025
* It hasn't finished processing yet
* It was a different operation type (e.g., Bulk Update)
#### Why is my report empty?
An empty report means no gift cards from that bulk operation have been redeemed yet. Customers haven't used any of the distributed gift cards in orders.
#### How often can I generate reports?
You can generate reports as often as needed. Each report captures usage data up to the moment it's created.
#### Can I automate this report?
Currently, reports are generated on-demand. For recurring reports, you'll need to manually create a new report each time.
#### What subscription plan do I need to generate the report
All reports can be generated without a paid subscription
### Need Help?
If you have questions about the Bulk Operation Gift Card Usage Report or need assistance, contact our support team at .
