# Bulk Update

With **Bulk Update**, you can use a CSV file to update many gift cards at once. The fields you can update include:

* Expiry date
* Balance
* Note
* Gift card customer field
* Gift card recipient field
* Gift card state (only changes from *enabled* to *disabled* are allowed)

To update a gift card, you will need its **gift card ID**.

{% hint style="info" %}
Gift card id is different from gift card code. You can export gift card ids by going to Products -> Gift Cards, selecting gift cards and clicking Export at the top. We also send gift card ids in csv anytime you import or autogenerate gift cards.
{% endhint %}

### 💡 **Common Use Cases** 

* **Reloading gift card balances**: Useful when topping up partially used cards for customer retention or promotional campaigns. You can increase the balance of multiple cards in one action.
* **Extending gift card validity**: Ideal for honoring expired cards or adjusting expiry dates due to policy changes. Helps ensure customers have more time to redeem their gift cards.
* **Bulk disabling a list of gift cards**: Often used when deactivating unused cards. This prevents unauthorized use and ensures better control over active inventory.

### Step by step instructions

1. **Download ready to populate template CSV files.**\
   Start by downloading a CSV template to structure your gift card data correctly. Below is a file you can use.

{% file src="<https://2895247924-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcsKliv3CuXU7kN4gxX9B%2Fuploads%2FDrT6gKjXVQSYFFA33Sns%2Fgift_card_update_template.csv?alt=media&token=1dc1da9d-3501-4852-97dd-8ce4d2962dce>" %}

Optionally you can open and copy our Google Sheet templates:

* [Template](https://docs.google.com/spreadsheets/d/1z-BAHW_JUGbPbClAzIGfiqLb1GD5gkWPpCNsnxJJqS4/edit?usp=sharing)

2. **Remove columns you don't need and populate rows.**\
   Only gift\_card\_id column is required. You should remove all columns you don't want to update. Next you can fill in rows with your data.
3. **Upload the file in app dashboard.** \
   A summary will show the number of detected rows and column names—please review and confirm that everything looks correct. Click the **Update** button and wait for the process to finish. Once completed, a summary of the update results will be sent to your email address.<br>