Bulk Update

With Bulk Update, you can use a CSV file to update many gift cards at once. The fields you can update include:

• Expiry date

• Balance

• Note

• Gift card customer field

• Gift card recipient field

• Gift card state (only changes from enabled to disabled are allowed)

To update a gift card, you will need its gift card ID.

Gift card id is different from gift card code. You can export gift card ids by going to Products -> Gift Cards, selecting gift cards and clicking Export at the top. We also send gift card ids in csv anytime you import or autogenerate gift cards.

💡 Common Use Cases

• Reloading gift card balances: Useful when topping up partially used cards for customer retention or promotional campaigns. You can increase the balance of multiple cards in one action.

• Extending gift card validity: Ideal for honoring expired cards or adjusting expiry dates due to policy changes. Helps ensure customers have more time to redeem their gift cards.

• Bulk disabling a list of gift cards: Often used when deactivating unused cards. This prevents unauthorized use and ensures better control over active inventory.

Step by step instructions

1. Download ready to populate template CSV files. Start by downloading a CSV template to structure your gift card data correctly. Below is a file you can use.

224B

gift_card_update_template.csv

Optionally you can open and copy our Google Sheet templates:

• Template

1. Remove columns you don't need and populate rows. Only gift_card_id column is required. You should remove all columns you don't want to update. Next you can fill in rows with your data.

2. Upload the file in app dashboard. A summary will show the number of detected rows and column names—please review and confirm that everything looks correct. Click the Update button and wait for the process to finish. Once completed, a summary of the update results will be sent to your email address.