Subscription Plans

Usage & Credits System

Overview

The app uses a credit-based billing system. Each subscription plan includes a set number of credits across 5 categories. Credits are consumed when operations are performed and reset at the start of each billing cycle.

Credit Types

Credit Type
What It Covers

Bulk Operation

All bulk operations: bulk send, autogenerate, import from file, bulk update, store credit bulk add, discount code operations

Campaign

All campaign types with weighted costs (see below)

Refund

Gift card refunds created through the order page

Flow

Shopify Flow actions (create, get, resend, disable gift cards)

App Email

Every email sent via Postmark/SendGrid across all features

Campaign Credit Weights

Campaign credits use a weighted system. Different campaign types consume different amounts of credits per operation, reflecting their complexity and cost.

Campaign Type
Credits Per Operation
What Happens

Gift Card Reminders

1

Sends a reminder email about an existing gift card

Gift Card Rewards

5

Creates a gift card + sends email on qualifying order

Scheduled Gift Cards

5

Creates a gift card + sends notification email

Scheduled Store Credit

5

Adds store credit to customer + sends notification

Gift Card Postman

25

Creates a gift card from order line item + sends email(s) to recipient (and optionally sender)

Example: A Bronze plan shop (1,000 campaign credits) could use:

  • 500 Reminders (500 credits) + 20 Postman (500 credits) = 1,000 credits

  • 200 Reminders (200 credits) + 80 Rewards (400 credits) + 80 Scheduled Gift Cards (400 credits) = 1,000 credits

App Email Credits

App Email credits are tracked separately from campaign/operation credits. They count every email sent via the app's email infrastructure (Postmark or SendGrid).

App emails are not consumed when using:

  • Shopify Email (native Shopify notification) - free

  • Klaviyo (event API call) - free

  • Shopify Flow (webhook trigger) - free

App emails are consumed when using:

  • App Email sender (Postmark/SendGrid) - 1 credit per email sent

This means a campaign operation can consume both campaign credits AND app email credits if it uses the App Email sender. If the shop uses Shopify Email or Klaviyo as the sender, only campaign credits are consumed.

Plan Limits

Plan
Price
Refund
Bulk Operation
Campaign
Flow
App Email

Trial

$0

50

1,000

500

500

500

Bronze

$19.99

50

1,000

1,000

500

1,000

Silver

$49.99

150

3,000

3,000

1,500

3,000

Gold

$99.99

350

10,000

8,000

5,000

10,000

Platinum

$199.99

Unlimited

40,000

Unlimited

Unlimited

40,000

  • Unlimited means no limit is enforced.

  • API access is available on Silver, Gold, and Platinum plans only.

  • Trial plans have an expiration date. Once expired, all operations are blocked regardless of remaining credits.

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