Expiring Gift Cards Report
Expiring Gift Cards Report
The Expiring Gift Cards Report finds gift cards that still have remaining balance but are about to expire. Use it to warn customers before their balance is lost — or to measure how much value is about to expire.
Overview
The report lists enabled gift cards with a remaining balance whose expiry date falls between today and a number of days you choose (30 by default).
When to Use This Report
Customer outreach: Contact holders of soon-to-expire balances
Reminder campaigns: Build a target list before setting up Gift Card Reminders
Liability forecasting: See how much outstanding balance will expire soon
Creating a Report
Navigate to Reports in the Gift Card Factory app
Click the New Report button
Select Expiring Gift Cards from the report options
Configure your report settings:
Expiring within (days): How far ahead to look, counted from today (default 30)
Email Notification (optional): Check this option to receive the report results via email when complete
Click Create to generate the report
Report Contents
The generated CSV uses the same columns as the Unused Gift Card Balance Report:
Gift Card ID
The unique identifier for the gift card
Enabled
Whether the gift card is currently active (Yes/No)
Last 4 Characters
The last 4 characters of the gift card code
Initial Value
The original value when the gift card was created
Current Balance
The remaining balance on the gift card
Expires On
The expiration date
Note
Any notes attached to the gift card
Created At
When the gift card was created
Customer Email
Email address of the customer who purchased the gift card
Customer First Name
First name of the purchasing customer
Customer Last Name
Last name of the purchasing customer
Recipient Email
Email address of the gift card recipient
Recipient First Name
First name of the recipient
Recipient Last Name
Last name of the recipient
Downloading Results
After the report finishes, click the Result link in the Download Links column. Download links expire after 72 hours.
Related Features
Gift Card Reminders — automatically email customers before their gift cards expire
Unused Gift Card Balance Report — all cards with remaining balance, regardless of expiry
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