Connect Klaviyo

To connect Klaviyo follow these steps:

1. Open app settings and select Klaviyo in integration section. In Gift Card Factory, navigate to Settings. Next turn on Klaviyo integrartion:

1. Find your Klaviyo Public API Key Open your Klaviyo dashboard. Navigate to Account Settings -> API Keys. You will find your API Key inside Public API Key section.

1. Add the key to Gift Card Factory Copy the Public API Key and add it to app settings under Klaviyo Public API Key. Click save. Lastly send placeholder metrics by clicking on Send test metrics button and providing Contact email address. This will register all app metrics in your Klaviyo account. As a next step you can configure a flow that will take actions based on metrics sent by the app.

   

You can use any of the metrics to trigger Klaviyo flow. Different metric is sent for different app feature. Klaviyo Metrics Reference

This document maps each Klaviyo metric to the app feature (campaign or bulk operation) that triggers it.

Quick Reference Table

Klaviyo Metric	Feature Type	Feature Name
Gift Card Factory - Bulk Send	Bulk Operation	Bulk Send
Gift Card Factory - Import From File	Bulk Operation	Import From File
Gift Card Factory - Store Credit Bulk Add	Bulk Operation	Store Credit Bulk Add
Gift Card Factory - Rewards	Campaign	Gift Card Rewards
Gift Card Balance Reminder	Campaign	Gift Card Reminders
Gift Card Factory - Birthday Gift Card	Campaign	Birthday Gift Cards
GCP Gift Card Email	Campaign	Gift Card Postman (recipient)
GCP Gift Card Sender Email	Campaign	Gift Card Postman (sender notification)
Gift Card Factory - Refund	Campaign	Refund

App does not send Klaviyo metrics from Shopify Flow. If you need to send Klaviyo metric from Shopify Flow, you need to use Track an Event block as per screenshot below

Next steps

Learn how to create Klaviyo Flows