> For the complete documentation index, see [llms.txt](https://docs.giftcardfactory.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.giftcardfactory.app/integrations/klaviyo/connect-klaviyo.md).

# Connect Klaviyo

To connect Klaviyo follow these steps:

1. **Open app settings and select Klaviyo in integration section.**\
   In Gift Card Factory, navigate to Settings. Next turn on Klaviyo integrartion:

<figure><img src="/files/WEq1mBEr1O6p2Yja8vZX" alt=""><figcaption></figcaption></figure>

2. **Find your Klaviyo Public API Key**\
   Open your Klaviyo dashboard. Navigate to Account Settings -> API Keys. You will find your API Key inside Public API Key section.

<figure><img src="/files/qJ3BSjEtra5DeglbGd8c" alt=""><figcaption></figcaption></figure>

3. **Add the key to Gift Card Factory**\
   Copy the Public API Key and add it to app settings under *Klaviyo Public API Key.* Click save. Lastly send placeholder metrics by clicking on Send test metrics button and providing Contact email address. This will register all app metrics in your Klaviyo account. As a next step you can configure a flow that will take actions based on metrics sent by the app.\ <br>

   <figure><img src="/files/crrwE6r2i367LjhC43Vk" alt=""><figcaption></figcaption></figure>

You can use any of the metrics to trigger Klaviyo flow. Different metric is sent for different app feature.\
\
Klaviyo Metrics Reference

This document maps each Klaviyo metric to the app feature (campaign or bulk operation) that triggers it.

### Quick Reference Table

| Klaviyo Metric                            | Feature Type   | Feature Name                                                               |
| ----------------------------------------- | -------------- | -------------------------------------------------------------------------- |
| Gift Card Factory - Bulk Send             | Bulk Operation | [Bulk Send](/bulk-operations/bulk-send.md)                                 |
| Gift Card Factory - Import From File      | Bulk Operation | [Import From File](/bulk-operations/import-from-file.md)                   |
| Gift Card Factory - Store Credit Bulk Add | Bulk Operation | [Store Credit Bulk Add](/bulk-operations/store-credit-bulk-add.md)         |
| Gift Card Factory - Rewards               | Campaign       | [Gift Card Rewards](/campaigns/gift-card-rewards.md)                       |
| Gift Card Balance Reminder                | Campaign       | [Gift Card Reminders](/campaigns/gift-card-reminders.md)                   |
| Gift Card Factory - Scheduled Gift Cards  | Campaign       | [Scheduled Gift Cards](/campaigns/scheduled-gift-cards.md)                 |
| GCP Gift Card Email                       | Campaign       | [Gift Card Postman](/campaigns/gift-card-postman.md) (recipient)           |
| GCP Gift Card Sender Email                | Campaign       | [Gift Card Postman](/campaigns/gift-card-postman.md) (sender notification) |
| Gift Card Factory - Refund                | Campaign       | [Refund](/misc/app-emails/sending-domain/postmark.md)                      |

{% hint style="info" %}
App does not send Klaviyo metrics from **Shopify Flow**. If you need to send Klaviyo metric from Shopify Flow, you need to use Track an Event block as per screenshot below
{% endhint %}

<figure><img src="/files/rOiEMWqkYOzFkWUjtDrF" alt="" width="375"><figcaption></figcaption></figure>

### Next steps

[Learn how to create Klaviyo Flows](/integrations/klaviyo/klaviyo-flows.md)