Dashboard
Monitoring and managing your Gift Card Postman campaign
Once a Gift Card Postman campaign is created, the campaign dashboard becomes your single screen for activating, monitoring and managing it. Open it from Campaigns → Your campaign name.
The dashboard is split into three areas:
Header — campaign title, status badge and activation control
Performance — summary metrics and time-series charts
Runs — every gift card the campaign has produced, with row-level actions
Settings panel — slide-out editor for the campaign configuration
Header
The page title shows the campaign name with an Active or Inactive badge and the date the campaign was created.
Activate / Deactivate — toggles the campaign on or off. While inactive, no new gift cards are scheduled or sent.
Back to Campaigns — returns to the campaigns list. If the settings panel has unsaved changes you'll be asked to confirm.
Toolbar
Date range — filters the metrics and charts. Available ranges: Last 7 days, Last 30 days, Last 90 days, Last 365 days and Year to date. The default is Last 30 days.
Settings (gear icon) — opens the slide-out settings panel on the right.
Statistics are collected starting April 4th, 2026. Data from before that date is not available, even when a wider date range is selected.
Performance metrics
Five summary cards show totals for the selected date range:
Gift cards sent
Number of gift cards created by this campaign
Value issued
Total monetary value of those gift cards
Gift cards redeemed
Number of issued gift cards that customers have used
Redeemed value
Total monetary value redeemed
Order total
Total value of orders that used those gift cards as payment
Below the cards, the same five metrics are plotted as daily line charts so you can see trends over the selected period. Hover over any point to see the exact date and value. If there is no data in the range, the chart shows an empty state.
Runs
The runs table lists every individual gift card the campaign has produced. Each row is a single campaign run.
Columns
# — sequential run number
Date — when the run was created
Status — current state (see below). Scheduled runs also show the planned send date and timezone.
Recipient — recipient email entered by the buyer (falls back to the order's customer email)
Order — links to the originating order in Shopify Admin
Gift Card — links to the issued gift card in Shopify Admin (last 4 characters shown). Refunded gift cards are flagged with a Refunded badge.
Emails — links to every email sent for this run
Statuses
Scheduled
Waiting until the buyer's chosen delivery date
Queued
Picked up by the queue, waiting to be processed
In progress
Currently being processed
Completed
Gift card was created and delivered
Error
Processing failed — open Show logs for details
Cancelled
Run was cancelled before it was sent
Search and filter
Search box — match by recipient email or order
Status filter — narrow the list to one or more statuses
Pagination — 25 runs per page
The table updates in real time, so newly created runs and status changes appear without a refresh.
Row actions
Select a row to reveal actions for that run:
Send now — sends (or resends) the gift card to the recipient immediately. When resending, Shopify's default gift card email is used.
Update — opens a dialog to change the recipient email, scheduled delivery date or gift card value before the run is sent.
Cancel — only available for Scheduled runs. Stops the run from ever being sent.
Show logs — opens the run's processing log, useful for diagnosing Error runs.
Send now and Update are hidden for runs that are already In progress.
Settings panel
Click the gear icon in the toolbar to slide open the campaign settings panel. From here you can edit every option that was available during setup — expiry dates, value matching, customer/recipient assignment, fulfillment, order tags, delivery methods and the email template — without leaving the dashboard. Changes are saved with the panel's Save bar.
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